FAQS

Safety of our customers is the number 1 priority for Planet Bounce. We are confident that our procedures make the Park one of the safest in the UK. These include:

• Safety Rules displayed to all customers prior to entering the inflatable area
• Compulsory socks for every customer (can be purchased at the park)
• Trained staff to manage inflatable specific injuries
• Parents/Guardians take full responsibility for their Children during their visit

Our planet is suitable for all ages and we also have a dedicated tots session for the 0-5 years that we run daily.

Based on our inflatable manufacturers safety standards, the weight limit at Planet Bounce is 17.5st.

Due to Health and Safety, pregnant people are not allowed on the Inflatable or Soft Play

You are more than welcome to view from our café windows

Yes, all bookings need to be done in advance and online. Please click here to book.

All jumpers need to arrive 15mins before your jump time. This gives you enough time to check in, place all belongings in a locker and familiarise yourself with the rules of our park.

Whatever you feel comfortable jumping in. It’s worth bearing in mind that bouncing usually leads to building up a good sweat! Long sleeves are advised for slides, ninja wall and base jump to help prevent friction burns.

Yes. For safety reasons, every jumper has to wear their own socks. Socks can be purchased for 2.50 a pair from Planet Bounce if you don’t have your own on already… these are yours to keep.

Yes, we provide free to use lockers. no personal items are to be taken onto the inflatable court area. The lockers are subject to availability.

Yes, we have an onsite cafe that’s perfect for refueling with drinks and snacks.

There is a 15% NHS and Military discount. Proof of ID will be required. The discount only applies to the individual who works for the NHS or Military.

To view our booking terms and conditions, please click here.

We offer dedicated Toddler Parties for tots aged 0-5 years in our tots sessions.

We also offer Birthday Parties in our JUMP sessions which are suitable for All Ages. JUMP sessions run daily from 11am, please contact our team for more information.

Click here to access our Party Invitation Download or contact our team on 01159 881 745 for more information.

We offer a dedicated tots session daily for the 0-5 years.

Tots can also jump during our Jump sessions but during this time the park would be open to all ages.

Visit our Planet Tots page to Book.